Jordan Campbell.

Director of Product Design & AI Operations at Inbox Health.

Sole product designer across product, systems, and internal tools.

The work

Hands-on product design, design engineering, and operating systems that turn conversations into reviewable work.

The wider picture

Teaching at Quinnipiac University; I taught at the University of New Haven from 2019 to 2024. Mentoring through ADPList. Community leadership with AIGA Connecticut.

Leadership

Current product scope: Director of Product Design & AI Operations at Inbox Health

Sole product designer across a seven-app platform, reporting to the CEO. I authored the design organization’s 2026 OKRs, created nine design initiatives, and linked every sprint task to a product or design initiative so design work reports at the GTM level. I wrote the guide to the Claude Code build loop that gets designers to a first merged PR without a live walkthrough, and a 16-skill reference library for anyone ramping on the monorepo. As the sole designer I closed 368 design tasks across 13 sprints.

People management: Managed and coached designers, marketers, and an intern

At SoluTech, as VP, I managed a designer, a contract designer, and two marketers, and wrote job descriptions and hired. At Digital Surgeons I managed a junior designer on the Carrier work for about a year. At Inbox Health I briefly managed a product designer, supervised the eight-week summer 2026 design intern, and helped run hiring loops for a design intern and a product manager.

Teaching: Quinnipiac University, since Fall 2026

Adjunct Professor teaching Web Design One (GID 161 / ADPR 215), with design critique in class. Before that, Adjunct Professor at the University of New Haven, 2019-2024: User Interface and Interaction Design (GRDE 3318), Motion Graphics (GRDE 3315), and Applications of Graphic Design (GRDE 1110), across ten syllabi from Spring 2019 to Fall 2023.

Organizational leadership: AIGA Connecticut, a volunteer board of 12+

Co-President of a nonprofit chapter. The chapter ran the Emerging Professionals Workshop, with 59 registrations in 2020, and the Make-A-Thon, a 12-hour pro-bono design marathon for local nonprofits.

Mentorship: ADPList design mentor since Aug 2022

ADPList Top 1% Global Mentor, October 2022. 25+ mentorship sessions and 500+ mentorship minutes.

Where I’ve contributed

• Inbox Health (Director of Product Design & AI Operations · Inbox Health): Led product design across patient billing, staff tools, the design system, and internal AI products. Read the case study
• Carrier (Associate Creative Director, XD → Design Lead, Brand Experience · Digital Surgeons): Led the product design for a cold-chain evaluation workflow spanning fragmented shipment and quality data. Read the case study
• McDonald's (UI/UX Designer · VisionX): Redesigned a ten-step global menu-change request process as a three-step dashboard. Read the case study
• The Home Depot (UI/UX Designer → Senior UI/UX Designer · VisionX): Designed an augmented-reality room scanner that generated floor plans from a phone. Read the case study
• Bank of America (Pitch concept, not produced · Digital Surgeons): A redesign concept for a pitch presented to Bank of America’s design leadership. It was a pitch concept and was not taken into production.
• Microsoft (Selected prior work): A social media campaign for Zo AI.
• Apple (Selected prior work): A motion graphic announcement for Apple News.
• HBO (Selected prior work): Game of Thrones: social media and motion graphics for the launch of its mobile game.
• Warner Bros. (Selected prior work): Work on DC.
• Hulu (Selected prior work): A Snapchat game for a social media campaign.
• Puma (Selected prior work): A social media campaign for a shoe launch.
• Under Armour (Selected prior work): Social media for a Steph Curry shoe announcement, with a game on Reels and Snapchat.
• Foot Locker (Selected prior work): A social media campaign for a shoe launch.
• Chipotle (Selected prior work): A burrito game and the social media campaign around it.
• Live Nation (Selected prior work): Social media campaigns for artists, including full campaigns for Maroon 5, and work for Ozzy Osbourne, Bohnes, 30 Seconds to Mars, and Wiz Khalifa.
• Atlantic Records (Selected prior work): Social media campaigns for its artists.
• Interscope Records (Selected prior work): Social media campaigns for its artists.
• Universal (Selected prior work): Social media for the Grinch movie.
• DC (Selected prior work): Work on DC, through Warner Bros.
• Game of Thrones (Selected prior work): Social media and motion graphics for the launch of the Game of Thrones mobile game.
• Bleacher Report (Selected prior work): Social media around a shoe release.
• Manchester City (Selected prior work): Social media for the club’s season.
• Buffalo Sabres (Selected prior work): A social media campaign styled like an old retro game, which won awards.
• AS Roma (Selected prior work): Social media for the club’s season.
• US Open (Selected prior work): A social media campaign.
• Sam's Club (Selected prior work): A motion graphic commercial, including the storyboards.
• Staples (Selected prior work): A motion graphic commercial.
• American Heart Association (Selected prior work): A social media campaign.
• NOAA (Selected prior work): Motion graphic explainer videos about Puerto Rico’s fisheries.
• University of Michigan (Selected prior work): A Snapchat filter for hats.
• Quinnipiac University (Selected prior work): A social media campaign for QUTV. I now teach Web Design One there as an Adjunct Professor.
• Schick (Selected prior work): A social media campaign where you tap the screen to shave the cream off it.
• Chiquita (Selected prior work): A social media campaign.
• PEZ (Selected prior work): A motion graphic on the history of PEZ that plays at its location in Orange, Connecticut.
• Nectar (Selected prior work): Social media for its products.
• Superdry (Selected prior work): Social media for that season’s fall clothing.
• ModCloth (Selected prior work): Social media for that season’s clothing.
• WeWork (PackageX · VisionX): My work on PackageX at VisionX.
• Thrive Market (Selected prior work): A motion graphic commercial.
• ShopStyle (Selected prior work): Social media for that season’s clothing.
• ADPList (Selected prior work): Design mentor since August 2022; Top 1% Global Mentor, October 2022.

Selected prior work: Nike, Red Bull, Spotify, Turner, Freshpet, Legendary Entertainment, STX Entertainment. These are the clients’ own marks.