# Ask Jordan

Ask about Jordan Campbell's product-design leadership, selected work, measurable outcomes, collaboration, team capability, craft, or AI/design-engineering evidence. The chat panel opens from the bottom right of every page, and [/ask](/ask) opens it directly. It answers from the public brief and links every material claim to a public portfolio route.

Answered questions and replies are retained for 30 days to improve the experience. The site does not intentionally collect visitor identity with the conversation, and it does not expose expanded or private portfolio records.

## Suggested questions

- What changed because of Jordan?
- What measurable outcomes can you verify?
- What kind of product-design leader is Jordan?
- Which work most clearly demonstrates his level?

## Available evidence

- [The system](/system): Current scope, operating model, and team learning.
- [About Jordan](/about): Leadership, teaching, and career context.
- [Carrier LYNX](/work/carrier-lynx): 2021-2023 · Associate Creative Director, XD → Design Lead, Brand Experience · Evaluation days → 15 minutes, per Carrier’s own materials.
- [McDonald’s SMART Request](/work/mcdonalds-smart): 2019-2020 · UI/UX Designer · Process 10 steps → 3 · Request time days → 17 minutes in early tests.
- [Inbox Health](/work/inbox-health): Checkout conversion up 23%, above a 20% target · 2.5M+ patients.
- [Inbox Health Card Reader](/work/card-reader): 2025-2026 · Senior UX Designer → Director of Product Design → Director of Product Design & AI Operations · Relaunched after alpha fixes and grew to 17 practices.
- [Inbox Health AI Support](/work/ai-support): 2024-Current · Designed, 0 to 1, the customization for AI support chat and AI phone calls, with human review before a response is sent.
- [Inbox Health Partner API Docs](/work/partner-api): 2026 · Turned a bare list of endpoints into documentation partners can build on, with a copy-for-LLM button.
- [The Home Depot](/work/home-depot): 2020-2021 · UI/UX Designer → Senior UI/UX Designer · AR room scanning app that generates floor plans from a phone camera.
- [Hibernate](/work/hibernate): 2021-2022 · Design Lead, Brand Experience · Complete brand refresh: identity, app, packaging, and pitch deck.
- [Sight](/work/sight): 2019-2021 · UI/UX Designer → Senior UI/UX Designer · Dashboards for a machine-vision product that read the cameras a site already had.
- [Play](/play): Hands-on technical experiments and personal software.
- [Selected work](/work): 10 public case studies across healthcare, logistics, operations, and connected products.
- [Resume](/resume): Current role, selected outcomes, and leadership context.

## Continue elsewhere

The interface can copy the current thread with its source URLs and a no-invention instruction for another LLM. For the full machine-readable context, use [portfolio.md](/portfolio.md) or [knowledge.json](/knowledge.json).